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For flight and parking information prior to new terminal opening on February 28, please visit FlyKCI.com.

Accessibility & Inclusion

A Proper Kansas City Welcome

Kansas City International was purposefully planned and constructed to be an inclusive and welcoming space for all. Built to be a clean, comfortable, and accessible, we aim to make things easy and enjoyable from parking to plane.

  • For over the phone translation service, please contact the Airport Communications Center at (816) 243-5237. This service is available 24/7 at no cost to the user.

  • Braille signage exists in most public areas for the visually-impaired.

  • It is unlawful for airport operators and their lessees, tenants, concessionaire and contracts to discriminate against any person because of age, race, color, national origin, sex, creed or disability in public services and employment opportunities. Allegation of discrimination should be promptly reported to the DBE/ADA Program Manager or:

    Federal Aviation Administration
    Office of Civil Rights, ACR-1
    800 Independence Avenue, S.W.
    Washington, D.C. 20591

  • Wheelchair reservations and curbside assistance can be arranged by calling your airline. Click here for airline phone numbers. If no assistance is available at the curb, notify an Airport Police Officer of Traffic Control Officer. Or call 816-243-5237.

    • Federal law prohibits curbside parking. Any vehicle parked or left unattended at terminal curbs will be ticketed and towed.
    • Curbs may be used for immediate loading and unloading.
    • A separate assistant and driver are recommended when picking up or dropping off disabled travelers.
  • All high-traffic areas of the airport are wheelchair-accessible by elevators, including ticketing and baggage claim. Elevators are located near each escalator.

  • The Garage parking facilities offer 30 minutes for $1.00. All buses, including those serving Economy Parking, have wheelchair lifts and kneeling capability.

    Maximum vehicle height:

    • Garage A: 7’2 
    • Garage B: 7’4 
    • Garage C: 8’2 
    • Over-height vehicles should use the Economy Parking Lot
  • All restrooms including family, all gender, and adult changing room are wheelchair-accessible and located throughout the terminal.

  • This oversized space features a large basin with artificial grass and a water spray nozzle to wash down the area. There are also plastic bags and supplies to clean up any solid waste. 

  • Air travel can be challenging for children and adults with autism. Visit our Speciality Rooms page to learn more about how our Kansas City Air Travel Experience Simulation, Sensory Room, Variety KC Family Play Zone, and Quiet Room can help with travel. We also recommend visiting the Autism Speaks website for travel tips. 

  • Visual paging monitors are located throughout the terminal. The monitors provide taxi and security alert information, and public announcements are displayed by request.